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Returns / Exchanges / Cancellations  

 
Returns / Exchanges / Cancellations:

I. Returns

Refunds will be issued, less a 15% restocking fee, for all returned items in original un-used and un-damaged condition, in the manufacturers original packaging along with all original documents and accessories. Items determined to have been used are subject to an additional 5% restocking fee. Outbound and inbound shipping charges will be deducted from the refund amount. Returns must be completed within 14 days from date of original purchase. All returns require prior approval and RMA number. Refunds are issued within 5 business days after receipt of all items. All parts sales are non returnable.

II. Exchanges

There is no restocking fee on exchanged items in original condition, with all associated parts, packaging and manuals. Buyer is responsible for all return shipping charges. Original shipping charges are non-refundable. An RMA number is required for all returns and exchanges and must be obtained over the phone.

III. Cancellations / Changes

Orders can only be canceled or changed prior to shipping. If the order has been shipped the return/exchange merchandise procedures apply. All cancellations/changes MUST BE DONE OVER THE PHONE. Email cancellations will not be accepted.

Taken from Terms & Conditions of Use



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*Free Ground Shipping on orders over $249, shipped within the Domestic USA (48 States). Same Day shipping available on operating business days, comprised of in-stock items, placed before 1PM CST. Orders weighing over 150 lbs ship via freight truck, and Liftgate fees may apply to residential addresses. Saturday delivery can be purchased by calling 1.888.617.7333 during normal business hours. No Sales Tax for orders placed and delivered outside Wisconsin. International shipping is also available to most destinations outside U.S.A (excluding Canada).

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Authorized Dealer & Service Facility - Over 20 Years in Business. Family Owned and Operated

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