Free Shipping: Rules & Restrictions
Free shipping offer on orders over $249 applies to the U.S. orders shipped to the lower 48 states. Items are shipped via ground shipping. Items weighing over 150 lbs may be shipped via a freight trucking company. Based on the fragility and the size of the order, a minimal mandatory shipping insurance will be added on orders over $20. Saturday delivery can be purchased on Express Shipping by calling 1.888.617.7333 during normal business hours.
Free shipping valid on Honda Generators, Honda Lawn Mowers, Honda Snow Blowers, Toro Lawn Mowers, Toro Snow Blowers, Ariens Lawn Mowers, Ariens Snow Blowers, and other qualifying outdoor power equipment.
Liftgate Service - Items Weighing over 150 lbs
Any single item weighing over 150 lbs must be shipped via Motor Freight. These heavy items are shipped via semi-trucks, which are designed to unload products at loading docks and freight terminals.
If you have a loading dock or forklift (to lift the pallet off the truck) then you DO NOT need the Liftgate service.
When Liftgate Service is selected, once the item reaches the trucking terminal in your location, it is loaded onto a special truck equipped with a hydraulic lift, to safely lower the product from the truck to the ground.
Orders that have already been shipped can not be cancelled. Reference our Return policy and proceedures for more information
First, make sure you are signed into our site with your account. Then select My Account from the top navigation bar. You should now see information regarding your account, including all active and past orders. Simply select the order you wish to check status on for more detailed information.
And of course, you may always contact us to check status.
Same Day Shipping